AAA Toner

AAA Toner Store Details
545 customers have rated this store since June 2004

 
4.2
See all ratings
All Ratings
  • 4.5 Selection of products - Types of products available
  • 4.3 Prices relative to other online merchants
  • 4.2 Would shop here again
  • 4.1 Shipping charges
  • 4.2 Overall satisfaction
  • 4.4 Ease of finding what you are looking for
  • 4.3 Order tracking
  • 4.4 Clarity of product information
  • 4.4 Charges stated clearly before order submission
  • 3.8 Customer support
  • 4.3 On-time delivery - Product arrived when expected
  • 4.2 Product met expectations
  • 4.2 Overall look and design of site
  • 4.2 Variety of shipping options
  • 4.5 Availability of product you wanted
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Contact Information
Physical Address: 8351 Elm Ave # 101
Rancho Cucamonga CA 91730
UNITED STATES
Customer Service: Tel: 909-948-1298
Email: info@aaatoner.com
Web site: http://www.aaatoner.com
Features & Services

Ordering Methods
Order phone number: 
Toll-free order phone number: 
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
19 Reviews TotalReviews 1 - 10 of about 19
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 3.5 
  • 4.0 Clarity of product information
  • 4.0 Selection of products - Types of products available
  • 4.0 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
by Gator Mom, Monday, May 21, 2012 11:33 AM
It was nice to find a source of HP ink that was reasonably priced.
  • 2.5 Would shop here again
  • 2.5 Overall satisfaction
  • 2.5 Product met expectations
  • 1.5 On-time delivery - Product arrived when expected
  • 2.5 Customer support
  • 2.5 Availability of product you wanted
  • 2.5 Order tracking
  • 4.0 
  • 4.0 Clarity of product information
  • 4.0 Selection of products - Types of products available
  • 4.0 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
Friday, May 18, 2012 6:04 AM
I was told item would ship that day overnight and I received it on day later
  • 2.0 Would shop here again
  • 0.5 Overall satisfaction
  • 0.5 Product met expectations
  • 0.5 On-time delivery - Product arrived when expected
  • 1.0 Customer support
  • 1.5 Order tracking
  • 0.5 Availability of product you wanted
  • 4.0 Shipping charges
  • 4.0 Variety of shipping options
  • 3.5 Prices relative to other online merchants
  • 4.0 Charges stated clearly before order submission
  • 3.5 Selection of products - Types of products available
  • 3.0 Overall look and design of site
  • 4.0 Ease of finding what you are looking for
  • 4.5 
  • 4.5 Clarity of product information
by FEW, Monday, May 14, 2012 4:06 PM
It does note seam very easy to return a product that AAA Toner states on its website that it is met for and I find out that it does not fit and the manufacture does not recommend the printer drum cartridge. To may hoops to jumb thru to return this product.
  • 4.0 Would shop here again
  • 4.5 Overall satisfaction
  • 4.0 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 Customer support
  • 4.0 Order tracking
  • 4.0 Availability of product you wanted
  • 4.5 
  • 4.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
Monday, May 14, 2012 1:18 PM
Did not appreciate the packing method utilized
great
  • 1.0 Would shop here again
  • 1.0 Overall satisfaction
  • 0.5 Product met expectations
  • 2.0 On-time delivery - Product arrived when expected
  • 1.5 Order tracking
  • 3.5 Availability of product you wanted
  • 3.5 
  • 5.0 Shipping charges
  • 3.5 Variety of shipping options
  • 3.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 3.0 Selection of products - Types of products available
  • 3.0 Overall look and design of site
  • 2.5 Ease of finding what you are looking for
  • 2.5 Clarity of product information
by Underwhelmed, Monday, May 14, 2012 8:41 AM
My order was cramed into a box that was too small so that the shipping box corners did not meet one another and no extra shipping tape was used to ensure that the box didn't burst open. Also, AAA Toner used printed adhesive labels to cover over the individual toner cartridge boxes each cartridge came in. The info. underneath the label was different than the type of toner I originally ordered, so I won't know if I have the correct toner until I am physically installing them, because the toner box says one thing and the printed label covering it says something else. I consider the entire transaction to be very shady.
It is selectively inflexible of AAA Toner to offer business accounts to customers only if they have user accounts with Yahoo, AOL, or Google. My e-mail domain must remain secure and is unaffiliated with e-mail accounts powered by Yahoo, AOL, or Google, therefore I was unable to create an account with AAA in order to process future orders more efficiently and track orders made in the past, and etc. That sucks.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 4.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 3.0 Clarity of product information
  • 3.0 Selection of products - Types of products available
  • 3.5 Overall look and design of site
  • 4.5 Ease of finding what you are looking for
  • 3.5 
Friday, May 11, 2012 9:34 AM
There is a bit of toner spilling onto my print jobs, but it was the first thing I printed and I haven't been in the office to investigate the problem yet.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 
  • 5.0 Overall look and design of site
by JUSTME, Sunday, May 06, 2012 6:23 PM
VERY QUICK DELIVERY AND I REALLY LIKE IT!!! i will be back
I would like to purhase ink for HP Office Jet Pro 8600...but it is unavailable...would like an email if you have it in the future...
  • 2.5 Would shop here again
  • 1.0 Overall satisfaction
  • 1.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.0 
  • 1.0 Shipping charges
  • 4.5 Variety of shipping options
  • 4.5 Charges stated clearly before order submission
  • 4.5 Prices relative to other online merchants
Tuesday, April 24, 2012 3:31 PM
Toner cartridge did not work.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
by Jen, Monday, April 23, 2012 12:58 PM
So far I am please with AAA products. I ordered for my old printer and now for my new one.
  • 0.5 Customer support
  • 4.0 
  • 4.0 Selection of products - Types of products available
  • 4.0 Overall look and design of site
  • 4.0 Ease of finding what you are looking for
  • 4.5 Clarity of product information
Thursday, April 12, 2012 12:24 PM
The cost of product was $99.99 with free shipping offered for orders over $100. I said that they could charge me $100 instead of paying $10 for shipping but they were clearly clueless or ignorant and said no. I gave my company's business to another company because of a few cents and poor customer service.
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