Customer Reviews |
| 43 Reviews Total | |
- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 5.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 5.0 Overall look and design of site
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by tealdragonfly, Saturday, May 19, 2012 5:26 AM
Great transaction! Great site. I order aquarium supplies regularly from them.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 5.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 5.0 Overall look and design of site
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by Tuffy6969, Sunday, April 22, 2012 9:42 AM
If there were higher ratings than "stars" and "1-10" - I would happily give them to MarineDepot.Com. I can't tell you the amount of items I have ordered from them. What I CAN tell you is that NONE of them have ever been late or the wrong item! Thanks again guys! As usual - MarineDepot.com came through for me. All parts needed were in stock & I will receive them tomorrow. I don't use ANY other site on the internet for my picky aquarium needs! Thanks guys!
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 5.0
- 4.5 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 5.0 Prices relative to other online merchants
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Saturday, April 21, 2012 9:30 AM
Some items were back ordered but I knew it when I ordered.
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- 0.5 Would shop here again
- 0.5 Overall satisfaction
- 0.5 Product met expectations
- 0.5 On-time delivery - Product arrived when expected
- 0.5 Customer support
- 0.5 Order tracking
- 0.5 Availability of product you wanted
- 1.5
- 1.5 Selection of products - Types of products available
- 1.5 Overall look and design of site
- 1.5 Ease of finding what you are looking for
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Saturday, April 14, 2012 7:17 AM
I have not received anything
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- 4.0 Availability of product you wanted
- 4.0 Order tracking
- 4.0 Customer support
- 1.0 On-time delivery - Product arrived when expected
- 4.5 Product met expectations
- 4.0 Overall satisfaction
- 3.0 Would shop here again
- 4.5
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by Aquataine, Wednesday, April 11, 2012 2:32 PM
I was happy with the service provided by Marine Depot. But I would prefer in the future to receive my items by regular mail. Altogether I paid close to $100 extra for UPS to deliver, along with the brokerage charges, and it was a disaster.UPS delivered the item three times while I was on vacation. AFter the third delivery, they return the item to the shipper. UPS has very limited hours and I had to take time off work to pick up the package. I could not locate the building and could not reach anyone who could help me by phone. Finally I was able to convince them to deliver the package a fourth time and leave a cheque for the driver. This way I was finally able to receive my product.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 4.0
- 4.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 4.5 Overall look and design of site
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by Mac, Wednesday, April 11, 2012 10:52 AM
A pleasure to do business with. Prompt attention to my order and I received it, intact, on time. They had what I was looking for and at reasonable prices. Looking forward to seeing how well their shipping department works.
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- 4.5 Would shop here again
- 4.5 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 4.0 Customer support
- 5.0
- 2.5 Shipping charges
- 3.5 Variety of shipping options
- 4.0 Charges stated clearly before order submission
- 4.5 Prices relative to other online merchants
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by Seadog, Wednesday, March 28, 2012 6:34 AM
I love shopping at marine depot. Cause it's one stop shopping for all my aquarium needs.
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- 4.5 Would shop here again
- 4.0 Overall satisfaction
- 4.5 On-time delivery - Product arrived when expected
- 4.0 Customer support
- 4.5 Order tracking
- 4.0 Availability of product you wanted
- 4.5
- 4.5 Charges stated clearly before order submission
- 4.5 Clarity of product information
- 4.5 Selection of products - Types of products available
- 4.0 Ease of finding what you are looking for
- 4.0 Overall look and design of site
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Monday, March 26, 2012 8:01 AM
I purchased the items for a person living overseas. I will deliver them when I travel there in the near future. I ordered these items for a person who lives overseas.
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- 5.0 Would shop here again
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Product met expectations
- 4.5 Overall satisfaction
- 4.5
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by Missouri Coral, Thursday, March 22, 2012 10:08 AM
First, Marine Depot had the product I wanted without going to a specialty site. Then, they matched the lowest price I was able to find. Overall, a very rewarding experience Initially, I felt that their prices were too high. But, when I found their price matching offer, I was pleased to order from them, having ordered previously and having a good experience.
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- 5.0 Would shop here again
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Product met expectations
- 5.0 Overall satisfaction
- 5.0
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by Jls, Tuesday, March 20, 2012 9:26 AM
Everything time I've ordered from marine depot the orders have alway been correct and on time Never have let me down when I need someone marine depot has it
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