Cascio Interstate Music

Cascio Interstate Music Store Details
8,441 customers have rated this store since April 2003

 
4.5
See all ratings
All Ratings
  • 4.2 Ease of finding what you are looking for
  • 4.6 Charges stated clearly before order submission
  • 4.4 Prices relative to other online merchants
  • 4.6 Would shop here again
  • 4.3 Shipping charges
  • 4.5 Overall satisfaction
  • 4.5 Customer support
  • 4.2 Overall look and design of site
  • 4.3 Variety of shipping options
  • 4.2 Clarity of product information
  • 4.4 Selection of products - Types of products available
  • 4.6 On-time delivery - Product arrived when expected
  • 4.4 Order tracking
  • 4.6 Product met expectations
  • 4.5 Availability of product you wanted
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Contact Information
Physical Address: 13819 W. National Avenue
New Berlin WI 53101
UNITED STATES
Customer Service: Tel: 1-800-462-2263
Fax: 1-262-786-6840
Email: customerservice@interstatemusic.com
Web site: http://www.interstatemusic.com
Features & Services

Ordering Methods
Order phone number: 1-800-462-2263
Toll-free order phone number: 1-800-462-2263
Order fax number: 1-262-786-6840
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
40 Reviews TotalReviews 1 - 10 of about 40
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
by vibeman, Sunday, May 20, 2012 9:35 AM
Have received everything I have ordered on time and in excellent condition, although I was not in any hurry. Keep up the good work guys. Thanks again, Ron Ernst, vibeman227@charter.net
I am very satisfied with your prompt service and prices. Keep up the good work. Thanks, Ron Ernst
  • 4.5 Would shop here again
  • 3.5 Overall satisfaction
  • 4.5 Product met expectations
  • 1.0 On-time delivery - Product arrived when expected
  • 3.5 Availability of product you wanted
  • 5.0 Order tracking
  • 3.5 Customer support
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
by karl, Saturday, May 19, 2012 1:24 PM
it took them awhile just to ship my order...
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
by Zakk, Friday, May 18, 2012 8:17 AM
Couldn't be happier with the product or the service I received.
Have ordered before with great results and will order again with great results. I'm sure of that!
  • 2.5 Would shop here again
  • 0.5 Overall satisfaction
  • 0.5 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 1.0 Customer support
  • 4.0 Order tracking
  • 0.5 Availability of product you wanted
  • 3.5 
  • 2.0 Clarity of product information
  • 3.5 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
Wednesday, May 16, 2012 6:54 PM
I questioned a representative on-line before making the purchase. The piccolo case that I ordered was about 4 times the size of a normal case with NO handle, making it impossible to carry. Thus it is unusable. I returned it on 5-15-12. I had to pay $6.15 just to return it. Definately not the experience I wanted. Obviously your representative has no clue what a typical piccolo case looks like.
I would have liked to be able to see a photo of the product.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 4.5 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 4.0 Prices relative to other online merchants
by T-Bone, Wednesday, May 16, 2012 6:20 AM
Excellent experience!
Great selection of products and easy to navigate website.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 3.0 Order tracking
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
by JB, Friday, May 04, 2012 8:54 PM
I could not be more satisfied with my purchase. My speakers arrived ahead of schedule. Cascio had the best price I could find and I searched everywhere. Thanks for the great deal!
Best price I could find plus free shipping. Website very easy to use. Very happy!
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.0 
  • 2.5 Shipping charges
  • 2.5 Variety of shipping options
  • 4.5 Charges stated clearly before order submission
  • 3.5 Prices relative to other online merchants
Monday, April 30, 2012 8:38 PM
Only place that had what I needed readily available- and for not too shabby of a price.
  • 4.5 Would shop here again
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
Sunday, April 22, 2012 12:03 PM
Much better to work with than Guitar Center.
Started out looking at Guitar Center but they were playing games with their promotion...ie there really wasn't a promotion. Cascop Interstate Music is always upfront and fair.
  • 4.5 Would shop here again
  • 5.0 Overall satisfaction
  • 4.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 4.0 Availability of product you wanted
  • 3.0 
  • 2.0 Clarity of product information
  • 3.0 Selection of products - Types of products available
  • 2.0 Ease of finding what you are looking for
  • 3.0 Overall look and design of site
Thursday, April 19, 2012 4:21 PM
I was very pleased to see free shipping dates. This motivates me to purchase when I might otherwise hesitate.
I had trouble doing a search for specific items.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
by tomttomtom, Monday, April 16, 2012 4:16 AM
Love this place!!!
love this place!!!
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