VintageTub.com

VintageTub.com Store Details
9,187 customers have rated this store since April 2003

 
4.3
See all ratings
All Ratings
  • 4.4 Selection of products - Types of products available
  • 4.7 Charges stated clearly before order submission
  • 4.4 Customer support
  • 4.3 Overall satisfaction
  • 4.1 On-time delivery - Product arrived when expected
  • 4.3 Would shop here again
  • 4.4 Clarity of product information
  • 4.6 Availability of product you wanted
  • 4.3 Overall look and design of site
  • 4.7 Product met expectations
  • 4.4 Ease of finding what you are looking for
  • 4.1 Variety of shipping options
  • 4.2 Order tracking
  • 4.2 Prices relative to other online merchants
  • 4.6 Shipping charges
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Contact Information
Physical Address: 395 Oak Hill Road
Mountain Top PA 18707
UNITED STATES
Customer Service: Tel: 1-877-868-1369
Fax: 570-474-5103
Email: supply@vintagetub.com
Web site: http://www.vintagetub.com
Features & Services

Ordering Methods
Order phone number: 877.868.1369
Toll-free order phone number: 877.868.1369
Order fax number: 570.450.7926
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
19 Reviews TotalReviews 1 - 10 of about 19
  • 4.0 Would shop here again
  • 3.5 Overall satisfaction
  • 2.5 Product met expectations
  • 3.0 On-time delivery - Product arrived when expected
  • 4.0 Availability of product you wanted
  • 4.0 Order tracking
  • 4.0 
  • 3.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 3.5 Ease of finding what you are looking for
  • 3.0 Overall look and design of site
by Rita, Monday, May 21, 2012 7:39 AM
the head shower looked different in the website picture, but probably it will work just fine, we need to install it.They did not specify how long it would have taken before they ship the products, I do not mind to wait but I'd like to know I am going to wait.everything else worked just fine. The quality of the products is great. Thanks
  • 5.0 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 3.5 On-time delivery - Product arrived when expected
  • 4.5 Customer support
  • 4.0 Order tracking
  • 3.5 Availability of product you wanted
  • 4.5 
  • 4.5 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
Tuesday, May 15, 2012 11:20 AM
I have already recommended this site to numerous people. I appreciate the honesty of the ratings to ensure that I got the exact product that I expected. i.e. Acrylic clawfoot tub
We are finishing our current home and based on the incredible selection and so far great quality, I will not purchase my bathroom items anywhere else. The shipping was painless and there were some delivery issues that were instantly resolved by your customer service team. Great job.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 
  • 5.0 Overall look and design of site
by KEN B., Tuesday, May 08, 2012 6:34 PM
PLUMBING IS IN. TILE IS BEING LAID. TUB SHOULD BE SET IN PLACE THIS WEEK.THANKS,KEN B.
LOOKING FORWARD TO RECEIVING OUR TUB!!
  • 4.5 Would shop here again
  • 4.5 Product met expectations
  • 3.5 On-time delivery - Product arrived when expected
  • 4.5 Customer support
  • 4.5 Availability of product you wanted
  • 4.5 Order tracking
  • 5.0 
  • 3.5 Clarity of product information
  • 3.5 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
by crees, Monday, May 07, 2012 7:00 AM
Overall very satisfied. Delay occurred in getting order from supplier, but once received from supplier Vintage delivered quickly and on shedule.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
Friday, April 27, 2012 5:36 PM
Great products at an awesome price!
Great website that is easy to use.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 4.5 Order tracking
  • 5.0 Availability of product you wanted
  • 4.0 
  • 4.5 Shipping charges
  • 4.0 Variety of shipping options
  • 4.5 Prices relative to other online merchants
  • 4.5 Charges stated clearly before order submission
  • 4.0 Selection of products - Types of products available
  • 4.0 Overall look and design of site
  • 4.0 Ease of finding what you are looking for
  • 4.0 Clarity of product information
by Al K, Wednesday, April 25, 2012 7:18 PM
Everything went smoothly from start to finish.Every question was answered and follow up support was the best.
  • 4.0 Would shop here again
  • 5.0 Availability of product you wanted
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 Overall satisfaction
  • 5.0 
by Fred, Sunday, April 22, 2012 5:47 AM
The packaging foam used to protect the tub may have worked well to protect the tub, but it took us FOREVER to unpack and was a huge mess to clean up. Perhaps you could let people know how to unpack easier with this method of packaging. If there is any.
You had the best price on the sink we wanted.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.0 
  • 5.0 Shipping charges
  • 3.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 3.0 Prices relative to other online merchants
Wednesday, April 04, 2012 11:46 AM
Very nice products. Pictures in catalog very accurate of product's quality.
  • 3.0 Would shop here again
  • 3.0 Overall satisfaction
  • 4.0 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 Customer support
  • 4.0 Availability of product you wanted
  • 4.0 Order tracking
  • 4.0 
  • 5.0 Shipping charges
  • 4.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 4.0 Prices relative to other online merchants
Monday, April 02, 2012 11:25 AM
The product we ordered was fine.However packaging was the cause of our claim.With alittle bit of comunication(very friendly and polite)Problem solved.Yes i would buy from them again.
  • 2.0 Would shop here again
  • 1.5 Overall satisfaction
  • 0.5 On-time delivery - Product arrived when expected
  • 2.0 Customer support
  • 1.0 Order tracking
  • 4.0 Availability of product you wanted
  • 4.5 
  • 5.0 Shipping charges
  • 4.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
Friday, March 30, 2012 8:10 AM
I placed the order and expected to receive it within two weeks. I got an e-mail two weeks after the order date that the item had just been shipped and I have not yet received it. I was pleased with the selection on-line but am not pleased with the length of time it takes to receive the order.
They had what I have been looking for for over two years and finally found on their site. I also really, really appreciate the fact that they ship free to Canada. So many businesses ship free to the US but not Canada. I will use this site again when I am in the market for the types of products they sell.
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