Customer Reviews |
| 166 Reviews Total | |
- 4.5 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 5.0 Customer support
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Product met expectations
- 4.0
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by RW, Saturday, May 19, 2012 3:23 PM
Excellent shopping experience. The website is great!!
Great website.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 2.0 On-time delivery - Product arrived when expected
- 1.5 Customer support
- 5.0 Availability of product you wanted
- 2.0 Order tracking
- 5.0
- 5.0 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 5.0 Prices relative to other online merchants
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Saturday, May 19, 2012 12:22 PM
Great price and selection, but the customer service is very spotty.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 4.5 Availability of product you wanted
- 4.5
- 5.0 Clarity of product information
- 4.0 Selection of products - Types of products available
- 4.5 Ease of finding what you are looking for
- 4.5 Overall look and design of site
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Saturday, May 19, 2012 10:07 AM
She loved the garnet earrings and received them on time. Thank you.
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- 5.0 Would shop here again
- 4.5 Overall satisfaction
- 4.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 4.5
- 4.0 Shipping charges
- 3.5 Variety of shipping options
- 4.0 Charges stated clearly before order submission
- 3.5 Prices relative to other online merchants
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Saturday, May 19, 2012 8:34 AM
Great fast shipping good looking product.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 4.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 3.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 5.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 5.0 Overall look and design of site
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by Sam, Saturday, May 19, 2012 6:34 AM
Great ring. She loves it! Only thing is I didn't realize how tiny the engagement would be, otherwise I would have ordered it in block text instead of script. But it's really perfect.
The iphone apps ease of use & layout really helped me. I was able to compare and research quickly & seamlessly. When I finally found the one I wanted, I had no qualms that I was getting the best diamond for us.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 4.0
- 4.0 Shipping charges
- 4.0 Variety of shipping options
- 4.0 Charges stated clearly before order submission
- 4.0 Prices relative to other online merchants
|
by gretchen, Friday, May 18, 2012 12:29 PM
Love the earring and necklace set. Perfect gift for the graqduating lawyer!
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 5.0
- 5.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 5.0 Overall look and design of site
|
by Gene, Friday, May 18, 2012 11:38 AM
Blue Nile products continue to please and bring joy. Blue Nile diamonds have always been exceptionally beautiful, and now their line of gem stone products reflect the same excellence, class, and value.
Blue Nile's diamonds are exceptional. My wife is a Tiffiny fan, but has been very pleased with her gifts from Blue Nile. I have become a Blue Nile customer based on the value of their products relative to Tiffiny and other comparable jewelers. I hope that Blue Nile's quality continues under their new CEO.
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- 4.5 Would shop here again
- 4.5 Overall satisfaction
- 4.5 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 4.5
- 5.0 Shipping charges
- 4.5 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 4.5 Prices relative to other online merchants
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by Happy Dad, Friday, May 18, 2012 10:49 AM
Hello I purchased a a beautiful neclkace for my wife for Mother's day.She loved the gift, and therefore so am I.The neckalce arrived on time, and I had no issues with Blue Nile at any time throughout the process.
I have had nothing but great experiences shopping with Blue Nile.
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- 4.5 Would shop here again
- 4.5 Overall satisfaction
- 4.5 Product met expectations
- 4.5 On-time delivery - Product arrived when expected
- 4.5 Customer support
- 4.5 Availability of product you wanted
- 4.5 Order tracking
- 5.0 Shipping charges
- 4.0 Prices relative to other online merchants
- 4.5 Charges stated clearly before order submission
- 4.5
- 4.5 Variety of shipping options
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by Hogan, Friday, May 18, 2012 10:12 AM
My wife was very surprised with the gift and loves it.
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- 1.5 Would shop here again
- 2.0 Overall satisfaction
- 3.5 Product met expectations
- 4.5 On-time delivery - Product arrived when expected
- 3.0 Customer support
- 3.5 Availability of product you wanted
- 4.5 Order tracking
- 3.5
- 4.5 Shipping charges
- 4.5 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 1.5 Prices relative to other online merchants
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Friday, May 18, 2012 9:55 AM
I ordered a ring. The website indicated that I should call customer service if I wanted to purchase a half size. I called and they indicated that half sizes are not available for the ring in question, which was frustrating. They also asked me to review my purchase, but then asked intrusive questions about my relationship status which I found somewhat disturbing.
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