1-800-PetSupplies.com

1-800-PetSupplies.com Store Details
454 customers have rated this store since April 2010

 
4.6
See all ratings
All Ratings
  • 4.3 Overall look and design of site
  • 4.6 Would shop here again
  • 4.3 Selection of products - Types of products available
  • 4.3 Prices relative to other online merchants
  • 4.0 Shipping charges
  • 4.5 Order tracking
  • 4.3 Variety of shipping options
  • 4.5 Product met expectations
  • 4.4 Ease of finding what you are looking for
  • 4.4 Clarity of product information
  • 4.6 Charges stated clearly before order submission
  • 4.4 Customer support
  • 4.6 On-time delivery - Product arrived when expected
  • 4.6 Overall satisfaction
  • 4.6 Availability of product you wanted
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Contact Information
Physical Address: 1 Maplewood Drive
Hazleton PA 18202
UNITED STATES
Customer Service: Web site: http://www.petsupplies.com
Features & Services

Ordering Methods
Order phone number: 
Toll-free order phone number: 
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
37 Reviews TotalReviews 1 - 10 of about 37
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 4.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
by Peggy, Friday, May 18, 2012 5:43 AM
This is the best site! I found the dog treats my dogs love and most of the bird food I buy. The prices are great!
The best products at the best prices!
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 4.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 3.5 
  • 4.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 4.0 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
Tuesday, May 15, 2012 6:34 PM
I was very happy with the timely manner in which I received all my products. I will be using this site in the future.
I think if you have a coupon or promo code , you should be able to use it in addition to any specials the site is running.
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.0 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 Availability of product you wanted
  • 3.5 Shipping charges
  • 3.5 Variety of shipping options
  • 3.5 Charges stated clearly before order submission
  • 4.5 
  • 3.5 Prices relative to other online merchants
Wednesday, May 09, 2012 8:26 PM
You had the best price (including shipping) for the cat food I wanted.
low prices & reasonable shipping rates = me happy! :)
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 4.5 
  • 2.5 Shipping charges
  • 2.5 Variety of shipping options
  • 4.5 Charges stated clearly before order submission
  • 4.5 Prices relative to other online merchants
by Danny, Tuesday, May 08, 2012 8:14 AM
Saved a lot of money compared to my local pet store. Thank you Petsupplies.com.
there should be free shipping
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.5 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
Saturday, May 05, 2012 11:27 AM
I have two yorkies that love the Royal Caine Yorkie dry food. We live 85 miles from the closest store that handles it so I love being able to order it online and have it delivered to my door.
We were buying the pet food from a Petsmart store which the closest is 70 miles away. When I found I could order it online and even cheaper that was the way I want to go.
  • 4.0 Would shop here again
  • 4.0 Overall satisfaction
  • 4.0 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 Order tracking
  • 4.0 Availability of product you wanted
  • 3.0 
  • 1.5 Shipping charges
  • 3.0 Variety of shipping options
  • 3.0 Charges stated clearly before order submission
  • 3.0 Prices relative to other online merchants
Saturday, May 05, 2012 8:31 AM
a
  • 4.0 Would shop here again
  • 4.0 Overall satisfaction
  • 4.0 Product met expectations
  • 4.0 Availability of product you wanted
  • 4.0 Order tracking
  • 4.0 Customer support
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 
Thursday, May 03, 2012 5:34 AM
Very eatisfied with service and products.
  • 4.0 Would shop here again
  • 4.0 Overall satisfaction
  • 3.0 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Availability of product you wanted
  • 4.5 Order tracking
  • 4.0 Customer support
  • 4.5 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
by Nett, Friday, April 27, 2012 11:54 AM
The product was very good but had a little trouble putting it together. the holes for the hardware did not match up and they sent the wrong size tool for it.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 3.5 On-time delivery - Product arrived when expected
  • 4.5 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 4.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
by Chaser, Friday, April 20, 2012 12:32 PM
I am very happy with the wide selection and AMAZING price compared to what is available in pet stores. i saved probably over $100 buying everything i needed for my new ferret online instead of in the store.
very pleased with the prices compared to other online places and in-store. i saved a lot of money with the coupons and discounts on my total purchase and got almost everything i needed for my future ferret :)
  • 5.0 Would shop here again
  • 0.5 Overall satisfaction
  • 0.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 0.5 Availability of product you wanted
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 
  • 5.0 Overall look and design of site
Sunday, April 15, 2012 7:01 AM
The Whiskas product that I have received was not the one I ordered. The one I ordered was the Whiskas with Hairball Control. I have made a phone call to your company explaining what has happened and they are to call back to let me know what they found out. Other than this, I was still somewhat satisfied as to the delivery of this product.
Website was the only place I was able to find the Whiskas dry cat food I was looking for. I was at all the stores around the area, including all pet stores, and could not find what I needed, so I thought I would look online. I am very glad to find PetSupplies.com. Thank you.
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