FTD Flowers

FTD Flowers Store Details
11,434 customers have rated this store since March 2000

 
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All Ratings
*Ratings are for the past 90 days only.
 
Store description: FTD.COM offers over 1,000 fresh floral arrangements and specialty gifts. Using top quality FTD Florists, FTD.COM offers same day floral delivery to nearly 100% of U.S. households - the best delivery coverage in the industry! Plus, FTD.COM stands behind every order with their Satisfaction Guarantee.
Contact Information
Physical Address: 3113 Woodcreek Drive
Downers Grove IL 60515
UNITED STATES
Customer Service: Tel: (800)736-3333
Email: custserv@ftd.com
Web site: http://www.ftd.com
Features & Services

Ordering Methods
Order phone number: (800) SENDFTD
Toll-free order phone number: (800) SENDFTD
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
4 Reviews TotalReviews 1 - 4 of about 4
  • 0.5 Would shop here again
  • 0.5 Overall satisfaction
  • 0.5 Product met expectations
  • 0.5 On-time delivery - Product arrived when expected
  • 1.5 Customer support
  • 1.5 Order tracking
  • 0.5 Availability of product you wanted
  • 4.0 
  • 5.0 Shipping charges
  • 4.0 Variety of shipping options
  • 3.5 Prices relative to other online merchants
  • 3.0 Charges stated clearly before order submission
  • 4.0 Selection of products - Types of products available
  • 4.0 Overall look and design of site
  • 3.5 Ease of finding what you are looking for
  • 4.0 Clarity of product information
by Alan, Wednesday, May 16, 2012 10:52 AM
Obviously they had too many orders for Mother's Day to meet expectations. One arrangement was not delivered at all even though they claimed it was and the other looked absolutely nothing like the Better Homes & Gardens arrangement I had chosen.
I'm disappointed that I have not been able to use my groupon or gold membership using my ebates rebate site
  • 0.5 Would shop here again
  • 1.0 Overall satisfaction
  • 0.5 Product met expectations
  • 2.5 On-time delivery - Product arrived when expected
  • 2.5 Customer support
  • 2.5 Availability of product you wanted
  • 2.5 Order tracking
  • 4.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
Tuesday, April 24, 2012 8:12 AM
Very unhappy to have spent $55. on a seed and pot. Picture of product was miss leading.
  • 5.0 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 4.0 
  • 4.5 Clarity of product information
  • 4.0 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
by Josie, Monday, April 02, 2012 11:22 AM
The recipient was happy and satisfied of the gift and delivery was on time and made her day.
My daughter has sent me flowers thry FTD and they were really gorgeous and so now that i need to send something to my co-workers I immediately thought of FTD.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 
  • 4.5 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
Friday, March 02, 2012 10:25 AM
The person to whom I sent this order is always very pleased. This is the third time I have ordered the tulips for her birthday.
 


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