Black Helmet Apparel

Black Helmet Apparel Store Details
1,465 customers have rated this store since November 2008

 
4.5
See all ratings
All Ratings
  • 4.2 Variety of shipping options
  • 4.4 Selection of products - Types of products available
  • 4.7 Clarity of product information
  • 4.3 Prices relative to other online merchants
  • 4.3 Order tracking
  • 4.5 Would shop here again
  • 4.4 Customer support
  • 4.7 Ease of finding what you are looking for
  • 4.4 On-time delivery - Product arrived when expected
  • 4.2 Shipping charges
  • 4.3 Availability of product you wanted
  • 4.7 Overall look and design of site
  • 4.5 Overall satisfaction
  • 4.7 Charges stated clearly before order submission
  • 4.7 Product met expectations
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Contact Information
Physical Address: 18495 S DIXIE HWY
Miami FL 33157
UNITED STATES
Customer Service: Tel: 1-877-54-SMOKE
Email: info@blackhelmetapparel.com
Web site: http://www.blackhelmetapparel.com
Features & Services

Ordering Methods
Order phone number: 866-599-5244
Toll-free order phone number: 866-599-5244
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
14 Reviews TotalReviews 1 - 10 of about 14
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 
Tuesday, May 15, 2012 8:15 AM
The clothing is great.
Great store for firefighting clothes love the t shirts
  • 4.0 Would shop here again
  • 4.5 Availability of product you wanted
  • 4.5 Order tracking
  • 4.5 Customer support
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Product met expectations
  • 4.5 Overall satisfaction
  • 5.0 
by SFDCAPT, Monday, May 14, 2012 3:33 PM
Overall very satisfied. The apparel lives up to the adds. What I ordered is what I recieved.
Good looking gear. I have heard nothing but good comments from others who have purchased it.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 4.0 Shipping charges
  • 4.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 3.5 Prices relative to other online merchants
Friday, May 04, 2012 8:05 AM
great item
this company as a lot of great items
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 2.5 Order tracking
  • 4.5 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
by fireman205, Sunday, April 29, 2012 8:22 AM
Great products and excellent service. Always a pleasure to deal with.
Absolutely love your products, firefighter clothing for firefighters! Don't stop doing what you do!
  • 2.5 Would shop here again
  • 2.0 Overall satisfaction
  • 0.5 On-time delivery - Product arrived when expected
  • 0.5 Order tracking
  • 4.0 Availability of product you wanted
  • 5.0 Shipping charges
  • 4.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 
  • 5.0 Prices relative to other online merchants
Friday, April 06, 2012 10:28 PM
Black Helmet Apparel, overall, is a great company. However, I ordered 7 items and only received one of them. And it was damaged in the mail with an apology note from the postal service. I'm not sure if you ship separately, that's fine, I'll wait a while to see. But if I don't receive my items in a couple more weeks, I want a refund or new products.I love your website. Keep on truckin.
I'm grateful to you for shipping overseas. I love your website, I get the Newsletter, and I'm stationed in Japan. Not all websites I like to shop from offer APO shipping. Thank you so much!
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
by APK FF, Tuesday, April 03, 2012 9:07 AM
Money well spent!
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 4.0 Shipping charges
  • 4.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 4.0 Prices relative to other online merchants
Saturday, March 24, 2012 7:20 AM
Absolutely love everything at Black Helmet!
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
by firemedic dk, Monday, March 19, 2012 4:14 PM
great product and very happy with my purchase, will be buying more in the future for sure
  • 4.0 Availability of product you wanted
  • 2.0 Order tracking
  • 3.0 Customer support
  • 3.0 On-time delivery - Product arrived when expected
  • 4.0 Product met expectations
  • 3.0 Overall satisfaction
  • 4.0 Would shop here again
  • 5.0 
by Sam68, Saturday, March 17, 2012 5:41 AM
I was unaware of having to pay a further £11 in customs duties . Also had no tracking information . Tshirts are good though . Thank you
  • 3.0 Would shop here again
  • 3.0 Overall satisfaction
  • 3.5 Product met expectations
  • 1.5 On-time delivery - Product arrived when expected
  • 2.0 Customer support
  • 3.5 Availability of product you wanted
  • 3.5 Order tracking
  • 5.0 
  • 5.0 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 4.0 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
Thursday, March 08, 2012 2:17 PM
Took a bit of time to fill this order. My son is still waiting on items ordered before Christmas. As well re CTN36668 duplicated part of an order shipped in CTN736666.We received 2 extra wallets and a T shirt. Please advise how you would like these shipped back
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