UMIDirect

UMIDirect Store Details
142 customers have rated this store since August 2008

 
3.5
See all ratings
All Ratings
  • 4.4 Ease of finding what you are looking for
  • 4.4 Selection of products - Types of products available
  • 4.3 Overall look and design of site
  • 3.8 Product met expectations
  • 3.9 On-time delivery - Product arrived when expected
  • 3.6 Shipping charges
  • 4.3 Charges stated clearly before order submission
  • 4.1 Variety of shipping options
  • 3.7 Would shop here again
  • 3.5 Customer support
  • 4.4 Clarity of product information
  • 4.2 Prices relative to other online merchants
  • 3.5 Overall satisfaction
  • 3.5 Order tracking
  • 3.7 Availability of product you wanted
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Contact Information
Physical Address: P.O. Box 12716
Scottsdale AZ 85267
UNITED STATES
Customer Service: Tel: (800) 222-1474
Email: info@umidirect.com
Web site: http://www.umidirect.com
Features & Services

Ordering Methods
Order phone number: 800.222.1474
Toll-free order phone number: 800.222.1474
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
9 Reviews TotalReviews 1 - 9 of about 9
  • 5.0 Availability of product you wanted
  • 0.5 Order tracking
  • 4.5 On-time delivery - Product arrived when expected
  • 2.5 Product met expectations
  • 3.5 Overall satisfaction
  • 4.5 Would shop here again
  • 4.5 
by Lisa P., Friday, May 18, 2012 4:33 AM
i bought and XL..same size my husband had from CK Wear and the UMI Direct were a bit tight over the back and under the arms that i won't be able to try them and hopefully washing them won't shrink them more. i now just ordered 2 more but in 2XL. i did not want to send the others back cause have to pay $15 in shipping with shipping to and from for exchanges. VERY NICE SHIRTS THOUGH AND JUST AS I EXPECTED THEM TO BE AND RIGHT ON TIME.
  • 3.5 Would shop here again
  • 3.5 Overall satisfaction
  • 3.0 Product met expectations
  • 3.5 On-time delivery - Product arrived when expected
  • 3.0 Availability of product you wanted
  • 2.0 Order tracking
  • 2.5 Customer support
  • 4.0 
  • 4.0 Clarity of product information
  • 4.0 Selection of products - Types of products available
  • 4.0 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
by Becky, Wednesday, May 02, 2012 11:37 AM
You shipped my 2- shirts , but not my pants and the invioce didn't say when or if you were going to ship them,BUT YOU CHARGED ME FOR THEM, so please either credit me back the amt. or ship them, thank you
  • 5.0 Would shop here again
  • 4.0 Overall satisfaction
  • 3.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 4.5 
  • 4.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
by bigsteve, Wednesday, April 11, 2012 5:37 AM
one item came not ordered seversl did not fit one size smaller nut not their fault we probably were one size larger
Finally snap jackets great for the disabled
  • 1.0 Would shop here again
  • 1.0 Overall satisfaction
  • 2.5 Product met expectations
  • 0.5 On-time delivery - Product arrived when expected
  • 0.5 Customer support
  • 0.5 Availability of product you wanted
  • 0.5 Order tracking
  • 3.0 
  • 2.5 Clarity of product information
  • 2.5 Selection of products - Types of products available
  • 2.0 Ease of finding what you are looking for
  • 1.0 Overall look and design of site
Monday, March 26, 2012 5:07 PM
Purchase was to be delivered 3/15 but arrived today, 3/26. Tracking information was not adequate. I am not at all happy with this company. The product I ordered was not in stock and I guess they must have ordered it just for me.
  • 4.5 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 4.5 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
by Joe Frisina, Friday, March 23, 2012 9:08 PM
Great product that is often difficult to find in conventional stores, big box stores, and many internet sites. I plan on placing another order tomorrow Saturday the 24th of March. I have recommended your products to co-workers, and aquaintances. Thank you very much, Joe Frisina
I am tickled to find the Key chambray cotton work shirts. The Big Mac Brand date 1923 chambray apparently is discontinued, and I am sure these Key shirts will fill that niche. For working outside in the summer you can't beat a long sleeve, non-button collar, lightweight, 100% cotton work shirt. I kind of need them on the farm and on the heavy construction I do. Joe Frisina
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 3.5 
  • 4.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 3.5 Overall look and design of site
Saturday, March 10, 2012 8:23 PM
swell service and products
  • 2.5 Would shop here again
  • 0.5 Overall satisfaction
  • 0.5 Availability of product you wanted
  • 4.5 Customer support
  • 4.5 On-time delivery - Product arrived when expected
  • 0.5 Product met expectations
  • 5.0 
Saturday, March 10, 2012 4:09 PM
Even though the size was marked as LARGE - one I had ordered, the tag inside the garments was incorrect, thus the garments were too small.At present I'm awaiting a return label so the garments can be returned for a credit.
I'm holding my breath that I have picked the correct item in as much as the weight of the sweat pants and size.
  • 4.0 Would shop here again
  • 3.5 Availability of product you wanted
  • 2.5 Order tracking
  • 4.0 On-time delivery - Product arrived when expected
  • 3.0 Product met expectations
  • 4.0 Overall satisfaction
  • 4.0 
Saturday, February 25, 2012 4:42 AM
The Henley's are ok, but at a very good price.
  • 0.5 Would shop here again
  • 0.5 Overall satisfaction
  • 0.5 Product met expectations
  • 0.5 On-time delivery - Product arrived when expected
  • 0.5 Customer support
  • 0.5 Order tracking
  • 0.5 Availability of product you wanted
  • 2.5 
  • 1.5 Shipping charges
  • 3.0 Variety of shipping options
  • 3.0 Charges stated clearly before order submission
  • 3.0 Prices relative to other online merchants
by Corvette, Friday, February 24, 2012 9:19 AM
As I noted on my e-mail, I was told the items had been shipped and when to expect deliver. The day before I expected delivery (which was also later than originally expected), I was sent a notice that the items were not even available!!!!!!!!!!!!!!!!!!!
The survey should be completed AFTER order is received. Answers would be more relevant.
 


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