Work N Gear

Work N Gear Store Details
3,008 customers have rated this store since November 2006

 
3.5
See all ratings
All Ratings
  • 3.5 Order tracking
  • 3.8 Would shop here again
  • 3.5 Overall satisfaction
  • 4.4 Ease of finding what you are looking for
  • 4.4 Charges stated clearly before order submission
  • 4.2 Prices relative to other online merchants
  • 4.1 Variety of shipping options
  • 4.0 Shipping charges
  • 4.3 Overall look and design of site
  • 3.8 On-time delivery - Product arrived when expected
  • 4.0 Product met expectations
  • 4.3 Selection of products - Types of products available
  • 4.4 Clarity of product information
  • 3.5 Customer support
  • 4.2 Availability of product you wanted
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Contact Information
Physical Address: 5505 36th St Se
Grand Rapids MI 49512
UNITED STATES
Customer Service: Web site: http://www.workngear.com
Features & Services

Ordering Methods
Order phone number: 
Toll-free order phone number: 
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
9 Reviews TotalReviews 1 - 9 of about 9
  • 2.5 Would shop here again
  • 0.5 Overall satisfaction
  • 1.0 Product met expectations
  • 0.5 On-time delivery - Product arrived when expected
  • 0.5 Customer support
  • 0.5 Order tracking
  • 1.0 Availability of product you wanted
  • 5.0 
  • 3.5 Clarity of product information
  • 3.5 Selection of products - Types of products available
  • 2.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
Monday, April 16, 2012 12:00 PM
where are the shoes?
I have big feet, one of the only places I can find my size (15)
  • 0.5 Would shop here again
  • 0.5 Overall satisfaction
  • 2.5 Product met expectations
  • 1.0 On-time delivery - Product arrived when expected
  • 2.5 Customer support
  • 3.0 Availability of product you wanted
  • 1.0 Order tracking
  • 3.5 
  • 3.0 Shipping charges
  • 3.5 Variety of shipping options
  • 4.0 Charges stated clearly before order submission
  • 3.0 Prices relative to other online merchants
Wednesday, April 11, 2012 6:13 AM
Have not recieved my order as of yet. Very late delivery.
  • 0.5 Would shop here again
  • 1.5 Overall satisfaction
  • 0.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 1.5 Customer support
  • 3.5 Availability of product you wanted
  • 5.0 
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
Saturday, March 24, 2012 6:35 AM
The pair of wind pants that I received were extremely small. I have other brands of wind pants 1 - 2 sizes smaller that fit better. So small I coundn't comfortably wear them.
N/A
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 1.5 Shipping charges
  • 3.5 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 3.5 Prices relative to other online merchants
Tuesday, March 20, 2012 11:03 AM
employees manning phones very courteous
  • 5.0 Would shop here again
  • 3.5 Overall satisfaction
  • 5.0 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 4.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 5.0 Clarity of product information
  • 3.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
by Stephen, Monday, March 05, 2012 8:48 AM
My order came in two separate shipments which did not arrive on the same day. It would have been nice to know this in the confirmation of the order, because I had to take the time to call customer service to have it explained.
I was ordering ordinary work pants. Very disappointed that my size in the basic workpants was only available in one color, which wasn't the one I needed. I had to by another similar product at considerably higher cost to meet my requirements. This is VERY irritating.
  • 4.0 Would shop here again
  • 4.0 Overall satisfaction
  • 4.0 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 0.5 Customer support
  • 4.0 Availability of product you wanted
  • 4.0 Order tracking
  • 3.0 
  • 4.5 Shipping charges
  • 4.0 Variety of shipping options
  • 1.5 Charges stated clearly before order submission
  • 4.0 Prices relative to other online merchants
by Sue, Sunday, March 04, 2012 12:33 PM
I was happy with my order .However when I went to the store Elmont NY there were no hooks to hang any clothes , only a bench making it very difficult.
I went to the store in Elmont NY .The dressing room did not have any hooks to hang the uniforms I was trying on. I did not care to purchase uniforms there.
  • 0.5 Would shop here again
  • 0.5 Overall satisfaction
  • 0.5 Product met expectations
  • 0.5 On-time delivery - Product arrived when expected
  • 0.5 Customer support
  • 5.0 Availability of product you wanted
  • 0.5 Order tracking
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
by truthnsoul, Thursday, March 01, 2012 8:52 AM
order never arrived. no tracking information was supplied. still unknown where my order is??? poor communication
great price and everything in stock AA+++++++
  • 4.5 Would shop here again
  • 4.5 Availability of product you wanted
  • 4.5 Order tracking
  • 4.5 Customer support
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Product met expectations
  • 4.5 Overall satisfaction
  • 4.5 
by Bootman, Saturday, February 25, 2012 9:34 AM
The Timberland boots run about 1/2 size larger than normal shoe or boot sizes and the shoe size chart that relates to your footwear. I had to order 3 times before I rec. a pr. that fit. Otherwise the shopping experience was all good!
I have had a problem getting the proper size of boots that I required and had to send two pairs back at my own expense.This was dissapointing.
  • 0.5 Would shop here again
  • 0.5 Overall satisfaction
  • 0.5 Availability of product you wanted
  • 0.5 Order tracking
  • 0.5 Customer support
  • 0.5 On-time delivery - Product arrived when expected
  • 0.5 Product met expectations
  • 5.0 
by bigbaby, Sunday, February 19, 2012 10:24 AM
Still don't have my work boots I'll never order from work n gear again.
 


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