Customer Reviews |
| 24 Reviews Total | |
- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 5.0 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 5.0 Prices relative to other online merchants
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by LuLu, Thursday, May 17, 2012 6:51 PM
Great experience! Wonderful price and super fast shopping. Great price! Can't wait to shop again. Love free shipping!
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- 4.5 Would shop here again
- 4.5 Overall satisfaction
- 4.0 Product met expectations
- 4.5 On-time delivery - Product arrived when expected
- 4.0 Availability of product you wanted
- 4.5 Clarity of product information
- 4.5 Selection of products - Types of products available
- 4.5 Ease of finding what you are looking for
- 4.0
- 4.5 Overall look and design of site
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Wednesday, May 16, 2012 5:59 AM
I was very happy to find the sandals I wanted in my size and at a lower price. I will definitely checkout the ShoeMart for future shoe purchases! I was excited to see that you had the shoe I wanted. They were sold-out at the brick & mortars. It was even at a lower price.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 1.5 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 1.5 Availability of product you wanted
- 5.0 Order tracking
- 5.0
- 5.0 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 5.0 Prices relative to other online merchants
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by basketmaker, Tuesday, May 08, 2012 7:34 AM
I mistakenly ordered the wrong size and returned them. I was disappointed you did not the correct size. I guess that happens!
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- 0.5 Would shop here again
- 0.5 Overall satisfaction
- 5.0 Product met expectations
- 0.5 On-time delivery - Product arrived when expected
- 0.5 Customer support
- 3.5 Order tracking
- 4.5 Availability of product you wanted
- 5.0
- 5.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 5.0 Overall look and design of site
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Tuesday, May 08, 2012 6:53 AM
They have not responded to several e-mails sent regarding their mishandling of the order.The product, a pair of Alden shoes, is terrific. Love your selection of Aldens
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 5.0 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 5.0 Prices relative to other online merchants
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by Oboistjs, Friday, May 04, 2012 7:43 AM
I purchased Vibram's Bikilas (this is my second pair). After researching several sources, Shoe Mart was the cheapest. Ordering was easy, and the delivery of the product was sooner than I expected. With a lot of fake Vibrams out there, I was happy to find a seller that sold the real thing. I've did a lot of comparison shopping for the Vibram Bikilas and this site definitely beat out all the others and with free shipping - now that's a deal! I also am happy that they sell the genuine product and not knock offs.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Order tracking
- 4.5 Availability of product you wanted
- 5.0
- 5.0 Variety of shipping options
- 5.0 Prices relative to other online merchants
- 5.0 Charges stated clearly before order submission
- 5.0 Clarity of product information
- 5.0 Overall look and design of site
- 5.0 Ease of finding what you are looking for
- 4.5 Selection of products - Types of products available
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Thursday, May 03, 2012 6:14 AM
Best ever outfit I have dealt online in close to twenty years. Let's hope that they will keep that old fashion, reliable American way of doing business that was about to become a memory until recently with Plantronics an the ShoeMart. Thank you, again Fabulous! No gimmicks. I like the idea of not factory surcharges other than cost before reaching checkout.I wish they had the Dark Brown and the Banana colors that I would have liked to have purchased. I wish they notify me if and when they become available.
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- 5.0 Would shop here again
- 4.5 Availability of product you wanted
- 4.5 Order tracking
- 4.5 Customer support
- 4.5 On-time delivery - Product arrived when expected
- 4.5 Product met expectations
- 5.0 Overall satisfaction
- 4.5
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Tuesday, April 24, 2012 5:00 PM
Great shoes, great service, quick delivery!
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- 3.5 Would shop here again
- 3.5 Overall satisfaction
- 2.5 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 4.0 Order tracking
- 4.0 Availability of product you wanted
- 4.0
- 1.5 Shipping charges
- 3.5 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 4.5 Prices relative to other online merchants
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Tuesday, April 24, 2012 12:12 PM
The shoes were really tight, but length wise they were perfect - which was my worry when i purchased them. I did not want to deal with returns - and I HATE how it said "Free returns" but the cost of the shipping is deducted from my return, which is why i didn't want to deal with it. Instead, i paid to have them stretched. The site seems well stocked, but didn't include some styles I was specifically looking for. I am really worried about the fit of the shoe. Normally in Clarks I am a size 7.5 medium - and that is what I ordered here - except that "medium" is the only choice I found for quite a lot of shoes, so I do not know if it has the same meaning. Therefore, I am worried about having to return them and pay your return shipping fees.
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- 0.5 Would shop here again
- 2.5 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 2.5
- 5.0 Shipping charges
- 5.0 Variety of shipping options
- 0.5 Charges stated clearly before order submission
- 2.5 Prices relative to other online merchants
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by JOE, Friday, April 13, 2012 11:22 AM
WAS TOLD ON WEBSITE A DISCOUNT WOULD BE APPLIED TO MY PURCHASE AT END OF TRANSACTI0N. NEVER GOT A DISCOUNT COST $210 PRICE CHARGED $210 A COUPON OF 29% TO 72 % WAS SUPOSSED TO BE APPLIED AT CHECK OUT. SURE DIDN'T APPLY AT MY CHECKOUT. COST 210.00 AND CHARGED WAS 210.00 SURE DON'T SEE LIKE MUCH OF A DISCOUNT TO ME.
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- 5.0 Would shop here again
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 5.0 Customer support
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Product met expectations
- 5.0 Overall satisfaction
- 5.0
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by Brad, Tuesday, April 10, 2012 12:22 AM
Excellent customer service and overall a very professional and pleasant experience. A job well done. Great easy process and fantastic prices. Will definitely buy from you again.
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